Having the knowledgebase/ helpdesk website can be a crucial part of customer support as users find quick solutions and also to remove the load on the customer support team. There are many platforms available but in recent time we are able to set up this functionality on the WordPress. Having the right Helpdesk WordPress Theme ( Knowledge Base WordPress Theme) will help the end-user find the solution to their problems easily and certainly increase your support presence on the internet. These Helpdesk WordPress Theme ( Knowledge Base WordPress Theme) in the collection are hand-picked with the best features, performance score, and many more important features so that you can be assured of having the best theme on your website. The Helpdesk WordPress Theme ( Knowledge Base WordPress Theme) really takes the load of the customer support as many people tend to have the same issues, so with this theme you can reduce the load bu simply publishing the solution once on the platform. The Helpdesk WordPress Theme ( Knowledge Base WordPress Theme) in this collection has many more features like FAQs, Discussion, Forums, and Online Documentation. So, for your product based support site, these themes will certainly check all of the boxes of requirements.
Lipi is the powerful Knowledge Base WordPress theme that scales with your business. It guarantees to improve online support experience with your customers and also help them keep loyal towards your brand and the company.
TechSmart — is a Modern & Unique Helpdesk / Knowledge Base WordPress theme. Theme comes with 6 predefined headers, sticky sidebars and menus, Ajax live search, bbPress forums, 10 widgets(plugins), 20 widget areas, 5 post formats (image, audio, video, gallery, standard), Unlimited Home page layouts and tons of theme options, “WordPress actions” for developers and much more. This theme is a simple way to create your own Helpdesk/Knowledge Base of information, with no technical knowledge or expertise required! All demo content provided.
iHelper – Helpdesk and Knowledge Base WordPress Theme was specially created for helpdesk and knowledge base sites. It has 3 homepage layouts. Every single element of this template is entirely responsive, as content can be viewed from desktop and mobile devices.
Tessera is a modern knowledge base, support forum, help desk WordPress theme. Knowledge Base & FAQ: Create a self-serve online library of information about your products, services etc. with ease, to help your site visitors to find the answers they often have without putting any strain on your support staff. A well designed knowledge base is the most effective way to keep your customers happy. Support Forum: Tessera is fully compatible with the most popular WordPress forum plugin, bbPress. This means you can create your own fully functional forum in minutes. Having a support forum allows you to address the most common queries in your business all in one thread or conversation. So instead of customers sending your support team the same query, they can simply search for the issue and find the solution based on your previous responses helping you to save precious time in the process. Support Ticketing: Tessera is compatible with the most versatile and feature-rich helpdesk & support ticketing plugin, Awesome Support. Your users will able to submit tickets from the front-end, and your agents respond to them from the WordPress back-end. You can import tickets from Zendesk, Helpscout and Ticksy.